Return Policy

At Topeparts.co.uk, our primary aim is to ensure your complete satisfaction with your purchases. To help you understand our return process, please take a moment to review our return policy:

General Returns:

• You have a 14-day window from the date of receipt to initiate a return.
• Please make sure that the item is returned in its original packaging and with all tags securely attached.
• The cost of returning the goods must be borne by the customer.
• Refunds for the purchase price will be processed using the same payment method used for the original transaction.
• Please note that we do not refund postage and packaging charges.

Faulty or Incorrect Items:

• If you receive an item that is faulty or if we have sent you something different from your order, kindly inform us within 14 days.
• We will promptly offer you the choice of a full refund or a replacement item, based on your preference.

Initiating a Return:

1. Contact our dedicated customer service team at [Customer Service Email or Phone Number] to request a Return Authorization (RA) number.
2. Carefully package the item in its original packaging, ensuring that all relevant tags are included.
3. Clearly label the package with the provided RA number.
4. Send the item to the address provided by our customer service team.

Questions and Assistance:
We value your satisfaction, and our team is here to help with any inquiries or concerns you may have regarding your return. Please feel free to reach out to us for further assistance.

Thank you for choosing Topeparts.co.uk. Your satisfaction is of utmost importance to us, and we appreciate your trust in our products and services.